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How to request a Junk B Gone pickup for a customer

Junk B Gone has hauled away furniture, appliances, yard waste and whole-home cleanouts in Seattle and most of western Washington since 1989. Jobs run Monday through Saturday; we answer the phone seven days a week.

Booking for yourself? Get my free estimate or call (206) 722-4285.

Send a request

Open the pickup request form

One page. Works without JavaScript. No CAPTCHA.

Or post JSON or form data to POST /api/agent/request. Schema: /agent/openapi.json.

Junk B Gone will contact the customer by text, email or phone within an hour during business hours (7 a.m. to 8 p.m., every day) to confirm a time and price. Nothing is booked until they agree.

Check the address

We serve most of western Washington. To check one address, look up its ZIP: GET /api/agent/service-area?zip=98117 returns whether we serve it, and the office confirms when we contact the customer. Full list: Service areas.

Ask the customer first

The form asks for these, in this order:

  1. First and last name.
  2. Mobile number.
  3. Email.
  4. Street address, unit if any, and ZIP.
  5. When: today, tomorrow, this week or flexible, or a preferred date (morning, afternoon or any time).
  6. What needs to go, and how we get to it: stairs, elevator, how far from the street.
  7. Photo links, if they have public ones (optional).
  8. Roughly how much: one item, or about 1/8, 1/4, 1/2, 3/4 or a full truck (optional; with it, our reply includes the usual price range).
  9. The company or property, if the pickup is for a business (optional).
  10. That they want us to contact them by text, email or phone to set a time.

Send the request with what you have. The required fields are the minimum; we fill any gaps when we contact the customer.

Only send a request the customer asked for. We contact them using the details you give us.

Price guidance

Say this with any price you give:Estimate based on the customer's description. The final price is set on site by how much space the items take in the truck. $99 minimum. A 3.6% Washington State refuse tax is added. Tires and paint carry extra disposal fees.
Truck loadUsual price
Minimum$99
1/8 truck load$150 to $250
1/4 truck load$225 to $350
1/2 truck load$385 to $550
3/4 truck load$485 to $685
Full truck load$685 to $885

Fees: tires $10 to $40 each by size; paint $10 a gallon.

Give a range only with the wording above.

What you can't do here

  • Pay through the request form. It takes no payment.
  • Set a confirmed time. The office sets it with the customer when we contact them.
  • Change or cancel an existing pickup. The customer calls (206) 722-4285.

Sort & Haul Day is the one booking you can pay for. With the customer's card and their OK, reserve it on the Sort & Haul Day page and pay the $300 deposit there.

Files for assistants

Every page has a Markdown copy: add .md to the path (home is /index.md).

Get Your Free Estimate

Takes about a minute • No obligation • Same-day response

  1. 1Details
  2. 2Location
  3. 3Contact
Step 1 of 3: Details
Photos (optional, up to 5)
    If your preferred date/time isn't available, we will suggest alternatives close to your preference.

    No spam. We'll call or text you back within the hour during business hours.

    Your request
    Photos (optional, up to 5)